Terms & Conditions

Website Usage

You agree to use this website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the proper functioning of the website.

Product & Pet Information

Information regarding puppies, kittens, pet food, accessories, grooming, and veterinary services is provided for general information purposes only. Product availability, breeds, and services may change without prior notice.

Pricing

Prices displayed on this website are subject to change at any time without prior notice. Final pricing will be confirmed at the time of booking or purchase.

Pet Ownership Responsibility

Once a pet has been handed over or delivered, the customer is fully responsible for providing proper care, nutrition, vaccination, hygiene, and veterinary treatment.

Health Disclaimer

We strive to provide healthy, vaccinated, and well-cared-for pets. However, PK Pet Shop cannot guarantee future health conditions that may arise due to environmental changes, owner care, genetics, or circumstances beyond our control after delivery.

Intellectual Property

All website content, images, logos, graphics, text, and other materials are the property of PK Pet Shop and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

PK Pet Shop shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website, products, or services.

Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

Refund & Cancellation Policy

• Advance payments for pet bookings may be non-refundable unless otherwise agreed in writing.
• Refund requests, where applicable, will be reviewed on a case-by-case basis.
• Grooming, consultation, and service appointments may be rescheduled based on availability.
• Approved refunds may take approximately 7–14 business days to process.

Shipping & Delivery Policy

• Pet delivery is subject to location availability and applicable legal regulations.
• Delivery charges may vary depending on the city, distance, and transportation requirements.
• Customers are responsible for providing complete and accurate delivery details.
• Estimated delivery timelines may vary due to weather conditions, traffic, or operational circumstances.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact PK Pet Shop using the contact information available on our website.